Common queries answered
Frequently asked Questions
Since our products are digital downloads, we do not offer refunds after a purchase. This ensures the integrity of the products we sell since these designs can be uploaded quickly. We do offer partial refunds if you find a design with a copyright or trademark violation, or misspelling.
You will receive your order almost immediately. Because this is a digital download, your download will be available as soon as payment has been made and confirmed as paid. You can download it in the Orders section on the My Account page.
You can track status on orders in the “My Account” section of the website if you are registered.
Please use the contact us option with any queries and we will get back to you as soon as possible.