Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and other information
You will receive your order almost immediately. Because this is a digital download, your download will be available as soon as payment has been made and confirmed as paid. You can download it in the Orders section on the My Account page.
Your account will be created when you make any purchase. You will register an account during the checkout process.
You can change account related details in the “My Account” section of the website if you are registered.
You can track status on orders in the “My Account” section of the website if you are registered.
You can upload the designs to any print on demand website or store you have access to. The most popular ones are Merch by Amazon, Etsy, and Redbubble. But feel free to use these designs in any way you like – once you purchase them, they are 100% your assets.
More information regarding refunds
Refunds and other information
Since our products are digital downloads, we do not offer refunds after a purchase. This ensures the integrity of the products we sell since these designs can be uploaded quickly. We do offer partial refunds if you find a design with a copyright or trademark violation, or misspelling.
All our packages are set to an inventory level of 1. So once a purchase is made, nobody else has access to those designs. We keep a very close eye on our management of these designs to ensure they are not sold again.
Please use the contact us option with any queries and we will get back to you as soon as possible.
No. Due to the nature of digital products that’s sold on this website ALL orders are considered final and changing or cancelling an order is not possible. Also remember that we do not honor any refunds.